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If you are reading something online, see a term or person you’re interested in, and want to learn more, there is a shortcut. To do it quickly in most browsers, right-click on the term in your browser and choose the “Search Google” option in the menu. Your browser will open a new tab and show you search results on the topic.
I wanted to share a little pet peeve of mine. Customers that ‘cry wolf’ when it comes to ‘URGENT’ support requests. I think there are ‘some’ that actually don’t realize that they are doing something wrong, ‘some’ are just lazy to choose the proper extension for the tech they want (they’d have to go look it up in our signatures or in their Outlook contacts), but most just don’t know how to quantify ‘urgent’. Please share your experience with this topic below!