A managed service is any task that a third party is engaged in, primarily in the area of enterprise managed IT services. Managed services enable you to delegate general tasks to an expert to reduce costs, improve quality of service, or free up time for internal teams to perform business-specific tasks. Companies that offer these types of services are called managed service providers (MSPs).

The increasing trend of remote work and the surge in demand for IT services have propelled the industry into high demand. Employers are striving to adapt to more flexible work arrangements, leading to a growing IT services market value estimated at around $32 billion in Canada in 2025. Businesses of all scales are embracing related services, highlighting the indispensability of IT services in this landscape.

While the advantages of IT project management services may not be immediately obvious, we wanted to highlight the ones that make IT outsourcing a valuable investment. Let’s explore some of these benefits.

Benefits of Managed IT Services

Going to a trusted IT provider gives you additional benefits, such as:

1 – Avoid Sunk & Operational Costs

Managing an internal team means you have significant sunk costs, such as monthly salaries, benefits, insurance, and office maintenance. In addition, training staff to familiarize themselves with your existing systems and processes, takes time and money. By outsourcing your IT initiatives to professionals, you reduce the significant capital costs of managing systems in-house, and add little or no value to your business. In addition to reducing your capital expenditures, managed IT services also help reduce your IT costs. For example, Managed Services helps you save on:

• Consultation
• Licensing
• Training
• Emergency repairs.

You also benefit from lower labor rates when you sign the Managed Service Level Agreement, which also saves you time.

2 – Faster Response Time

In today’s business world, downtime and technical difficulties need to be mitigated, to fully leverage the employees of any given organization. Particularly during busy periods, on-demand support is required to keep your team productive. With a support provider at your side, in the case of an emergency, help is available to your users, day or night, during weekends and even on holidays.

3 – Expertise & Experience

The key benefits of selecting the right managed IT services, include having access to a team that has the qualifications, training, certifications, and experience, specific to your industry. A managed service provider gives you access to first-rate IT administrators with specific skills, so you don’t have to find and hire them yourself. In partnership with an IT support company, your business also has access to the latest technologies on the market, which can be implemented quickly and smoothly.

4 – Proactive Monitoring & Problem Resolution

In addition to accessing experts in this field that you would otherwise be unable to afford in-house, you also benefit from proactive solutions, which are preventative in terms of mitigating risks and any possible data infringement or loss, when working with managed services providers. Monitoring and managing your IT helps detect problems, before they get worse.

Managed IT not only delivers a rapid response, but also ensures business continuity with minimal downtime.

5- Data Compliance Support

Many organizations are required to meet strict standards and requirements for integration with their IT initiatives.

These standards set out specific rules for privacy, financial services, retail establishments, and health care reporting and security, with which managed providers are familiar.

6 – Cybersecurity Support

Outsourcing to a managed service provider well-versed in cybersecurity and compliance can significantly mitigate the risks associated with credit card usage, customer data protection, and potential leaks of sensitive information.  Managed Service Providers are adept at implementing robust security policies that guarantee your organization aligns with stringent security standards, positioning it as a low-risk entity. By entrusting their compliance needs to experts, businesses can focus on their core operations while having peace of mind knowing that their data and customers’ information are safeguarded against cyber threats and vulnerabilities. Partnering with a managed service provider not only enhances the security of your data but also ensures regulatory adherence and fosters trust among your customers.

7 – Single Point of Contact With Sellers

Maintaining a client list for each piece of IT equipment is a daunting challenge for many organizations. Fortunately, managed service providers handle hardware and software vendors, so you don’t have to go through complicated technical conversations, and can get the best price for equipment, through wholesale purchasing power.

• Support your infrastructure with our comprehensive managed services
• Assist users and remote sites, with our on-site support
• Your end users’ devices will be safe and secure, with our managed desktop solutions
• 24/7 monitoring of your environment will be provided with our server management solution

8 – Reduce Time to Market

IT management that incorporates cloud computing technology can revolutionize the way businesses operate by providing high-speed resources that eliminate IT inefficiencies. By leveraging cloud computing services, organizations can streamline their operations, increase productivity, and reduce time to market for products and services.

One of the key benefits of cloud computing in IT management is its scalability. Businesses can easily scale up or down their IT resources based on demand without having to invest in expensive hardware infrastructure. This flexibility allows companies like yours to adapt quickly to changing business requirements and ensures optimal resource utilization.

9 – Mitigate Risk

Every commercial investment carries some degree of risk. Here are some of the things you have to deal with:

• Financial conditions
• The evolution of technologies
• Government regulation and changing market conditions

Outsourcing your IT helps mitigate typical business risks. You’ll be dealing with a lot of experts who know the ins and outs of the entire industry; they will make sure that your organization meets all the security standards, as well as security and compliance issues.

Conclusion

Although you may be tempted to manage all the technical work in your company yourself, it is not always the best use of your time or that of your employees. You only have a short window throughout the day to get things done, so you need to liberate as much time as possible to focus on your most important tasks. The benefits of managed IT services will help you accomplish this, while providing an IT infrastructure that meets your business needs.

With over two decades of experience, Info-Tech Montreal is well-equipped to help you achieve your goals by providing a wide range of services, including IT consulting, cybersecurity solutions, cloud computing services, and more. Whether you are looking to streamline your business operations, enhance efficiency, improve security measures, or scale your IT infrastructure, our expertise and resources support you every step of the way. Here are 5 reasons your business needs an MSP like Info-Tech Montreal.