A managed service is any task that a third party is engaged in, primarily in the area of enterprise managed IT services. Managed Services enable you to delegate general tasks to an expert to reduce costs, improve quality of service, or free up time for internal teams to perform business-specific tasks. Companies that offer these types of services are called managed service providers (MSPs).
This is where IT services become useful. The industry is currently in high demand, as employers struggle to catch-up with the work-from home movement, and the growing popularity of remote work in general. This market segment has an approximate market value of $152.05 billion, and businesses of all sizes are using related services.
However, all of the benefits of IT project management services are not always apparent at first glance, and some may surprise you. Read on to discover several benefits of IT outsourcing, which make it worth it.
Benefits of Managed IT Services
Going to a trusted provider gives you additional benefits, such as:
1 – Avoid Sunk & Operational Costs
Managing an internal team means you have significant sunk costs, such as monthly salaries, benefits, insurance, and office maintenance. In addition, training staff to familiarize themselves with your existing systems and processes, takes time and money. By outsourcing your IT initiatives to professionals, you reduce the significant capital costs of managing systems in-house, and add little or no value to your business. In addition to reducing your capital expenditures, managed IT services also help reduce your IT costs. For example, Managed Services helps you save on:
Consultation, licensing, training and emergency repairs.
You also benefit from lower labor rates when you sign the Managed Service Level Agreement, which also saves you time.
2 – Faster Response Time
In today’s business world, downtime and technical difficulties need to be mitigated, to fully leverage the employees of any given organization. Particularly during busy periods, support is required 24/7, 365 days per year, to keep your team productive. With a support provider at your side, in the case of an emergency, help available to your users, day or night, during weekends and even on holidays.
3 – Expertise & Experience
The key benefits of selecting the right Managed IT Services, include having access to a team that has the qualifications, training, certifications, and experience, specific to your industry. A managed service provider gives you access to first-rate IT administrators with specific skills, so you don’t have to find and hire them yourself. In partnership with an IT support company, your business also has access to the latest technologies on the market, which can be implemented quickly and smoothly.
4 – Proactive Monitoring & Problem Resolution
In addition to accessing experts in this field that you would otherwise be unable to afford in-house, you also benefit from proactive solutions, which are preventative in terms of mitigating risks and any possible data infringement or loss, when working with managed services providers. Monitoring and managing your IT helps detect problems, before they get worse.
Managed IT not only delivers a rapid response, but also ensures business continuity with minimal downtime.
5- Data Compliance Support
Many organizations are required to meet strict standards and requirements for integration with their IT initiatives.
These standards set out specific rules for privacy, financial services, retail establishments, and health care reporting and security, with which managed providers are familiar.
6 – Cybersecurity Support
Outsourcing to a managed service provider familiar with PCI compliance, helps reduce the risk of credit card usage, customer data, and other leakage of sensitive information.
Managed Service Providers implement security policies that ensure that your organization meets security standards, and is considered low-risk.
7 – Single Point of Contact With Sellers
Maintaining a client list for each piece of IT equipment is a daunting challenge for many organizations. Fortunately, Managed Solution Providers handle hardware and software vendors, so you don’t have to go through complicated technical conversations, and can get the best price for equipment, through wholesale purchasing power.
- Support your infrastructure with our comprehensive managed services.
- Assist users and remote sites, with our on-site support.
- Your end users’ devices will be safe and secure, with our managed desktop solutions.
- 24/7 monitoring of your environment will be provided with our server management solution.
8 – Reduce Time to Market
IT management that includes cloud computing, brings high-speed resources, which can eliminate IT inefficiencies. This increases productivity, and offers you faster time to market.
9 – Mitigate Risk
Every commercial investment carries some degree of risk. Here are some of the things you have to deal with:
- Financial conditions.
- The evolution of technologies.
- Government regulation and changing market conditions.
Outsourcing your IT helps mitigate typical business risks. You’ll be dealing with a lot of experts who know the ins and outs of the entire industry; they will make sure that your organization meets all the security standards, as well as security and compliance issues.
Although you may be tempted to manage all the technical work in your company yourself, it is not always the best use of your time or that of your employees. You only have a short window throughout the day to get things done, so you need to liberate as much time as possible to focus on your most important tasks. The benefits of managed IT services will help you accomplish this, while providing an IT infrastructure that meets your business needs. Here are 5 reasons your business needs an MSP.