Why A Back-Up Disk Alone Isn’t Good Enough to Secure Your Business

If you’re like most business owners, you likely have a back-up disk to restore your server data in the event of an emergency. But did you know a back-up disk isn’t enough to keep you fully protected and minimize downtime? This type of backup is referred to as a ‘data-based’ backup and is simply not good enough anymore. Whether you experience a total loss or repairable damage to your server, having an ‘image-based’ backup device that saves data to the cloud every hour is your best opportunity for getting your team back to work quickly. Here’s why.

Even With A Back-Up Disk, A Total Loss Could Have You Down for 10 Days or more!

If your server is housed in house, you probably have your back-up disk stored in a different location to protect against incidents like theft or water damage. Theoretically, this keeps your data safe in the event of a total loss of the server. However, even if your back-up disk survives the incident that took out your server, it could take as many as 10 business days to get a new server – then we’ve got to re-install everything and THEN restore the data; and without a server, the back-up disk isn’t any help!

We know you can’t be down for that long, but unfortunately that’s how long it takes to:

  1. Receive your new server
  2. Reconfigure the server
  3. Restore/reinstall all the software
  4. Restore the data
  5. Reconnect all of your business’s computers

Even if your server isn’t a total loss, if it isn’t working properly for one reason or another a technician will need to visit your workplace to address those issues before installing the back-up disk. Depending on the problem, this could take a couple days to complete.

Downtime is Expensive

Even if we can fix your server quickly, copying data from the backup disk to your server can take hours. During this time, no one on your team can do anything. That’s time that you are paying your employees while no work is being completed.

According to IBM, the average infrastructure failure costs businesses $100,000 an hour! Talk about a real pull-your-hair-out nightmare

Protect Your Business With An Image-based Backup and Disaster Recovery (BDR) System

At Info-Tech Montreal, we always recommend that our clients move away from a data-based disk backup solution to an image-based BDR solution.

This BDR device creates images of your server – not just the raw data! – and stores it in on the device itself AND in the cloud. If your server goes down for any reason, we can simply ‘startup’ your server with the image we have of it. It is also able to copy images of the server each hour, as opposed to the back-up disk which usually only backs up each evening, sometimes only each week.

This means if, for example, an employee accidentally downloads a virus that affects everything, we can restore everyone’s files up to the most recent hour.

If you have questions about your disaster recovery plan, need to know how much it would cost you to be down, or if you’re simply interested in learning more about our services to help minimize your downtime, contact us today! We’re always happy to chat and find a solution that works best for you.

Why You Need A Virtual I.T. Guy And Remote Monitoring

When it comes to technology, we expect it to do its main job – make our lives easier and make it easier now. So when you’re sitting in the office and something suddenly pops up that puts a wrench in your busiest day of the week (because that’s when it always happens) what do you do? Who do you call? With Info-Tech, one of the most popular services we offer is remote monitoring and management. Our remote monitoring and management services ensure you are never alone. We offer an entire team of I.T. experts for less than the cost of a full time ‘generalist’. Not convinced? Here are a few main benefits to our remote monitoring and management services.

Get More For Less

If your business has grown beyond a handful of employees and you’re considering hiring a full-time tech to keep things running smoothly, you may want to consider our remote monitoring services instead. For less than the cost of a full-time salaried employee, with Info-Tech Montreal you get a full team of experts, including a dedicated support technician, to handle all of your I.T. needs. The best part? Because we work remotely, you never have to see us!

Solutions Without Disrupting Your Day

Not only can we keep your systems running smoothly, we do our work behind the scenes to minimize the disruption on your day-to-day work. When needed, your support-tech simply connects to your server or PC using remote access software. This allows us to trouble-shoot whatever issues your systems may be having, while you continue to go about your day – you and your employees won’t even know we’re there! Of course, we always check beforehand to make sure we can connect and not disturb some work in progress!

We know that time is money when it comes to running a business, so if there is ever any downtime, we understand the negative impact that can have on your company and your bottom line. Our team of I.T. professionals work quickly and efficiently to get you back up to speed as soon as possible, with pro-active monitoring and ease of remote connections; minimizing that downtime is our priority!

Stay Focused On Your Business

Let’s face it – as a business owner, you have a million things on your plate. Worrying about why your computers and servers aren’t working properly shouldn’t be one of them, so let us take that off your hands. We design and set-up remote monitoring to detect and quickly repair problems, so we can be repairing any issues that might arise before you are even aware of them. In the meantime, your day continues without any of the speed bumps traditionally caused by those system failures. Plus, not only are we watching your system’s back-end, but we’re always keeping an eye on changes occurring in the industry, so you don’t have to worry about your environment staying up-to-date. Let us be the experts for your I.T. services, so you can continue being the expert for your clients.

When your staff are able to work without disruption and any issues that do arise are taken care of quickly, quietly, and remotely, you get peace of mind.

Curious about what may be going on with your company’s I.T.? Do not hesitate to contact us today! Let us help you relieve that unnecessary stress with our remote monitoring services.

Update Your Windows Software Before It’s Too Late

In January 2020, the Windows 2008 Server software and the Windows 7 desktop operating system will become end of support – which means that Microsoft will no longer be creating updates for them.

What Does This mean?

When the Windows 2008 server and Windows 7 desktop operating system reach end of support it means that Microsoft will stop producing updates. This means that any patches or fixes for functionality and security will no longer be developed, leaving your system both at risk and running at a lower user-experience quality.

As a business, this leaves your entire company with significant security risks.

What Should You Do?

Prior to January 14, 2020 (ideally, as soon as possible) it’s highly recommended that all businesses upgrade to either Windows 2016 or 2019 Servers, or Windows 10 for desktop.

How Can Info-Tech Help?

It’s crucial that you ask qualified IT specialists for help, as not all computers will be compatible with Windows 10  and not all will be powerful enough to run it. Info-Tech can do a check of your system to first ensure an upgrade to the hard disk or memory is worthwhile.

If the answer is no, it would be better for your business to upgrade your computers to ones that already come with Windows 10 installed. While this might seem like an expensive alternative, upgrading to a new SSD and adding memory, along with the cost of labor can cost you almost as much in the long run and you still have a 4-5 year old machine with no warranty.

If buying new is the better option for you, then upgrading your PCs and operating systems, you can rest assured that all computers we sell at Info-Tech come with a three-year next business day onsite warranty, to help keep your investment protected.

If you’re interested in learning more about the steps you should take to ensure your business stays secure and functioning optimally post-January 2020, contact us today. We’re happy to have one of our experts walk you through the options – no commitment necessary.

The Truth About The Cloud and Cloud Solutions

It seems no matter where you look or who you talk to these days, the ‘cloud’ is being pushed as the next big thing in the I.T. world; you either get in the cloud, or you get left behind. Although the I.T. industry and its experts are pushing cloud solutions, it’s not necessarily the best option for every business. With the Microsoft Windows 2008 server operating system coming to the end of its life, now is a critical time to make the decision to either upgrade or look into a virtual solution.

So how do you decide: to cloud, or not to cloud? We’ll break it all down for you so you can make the best decision for your company.

What is the Cloud and Cloud Solutions, anyway?

Put simply, cloud computing or cloud solutions is when your data is stored in a datacenter on the internet instead of your local computer’s hard-drive, or in the case of most businesses, those servers you have hiding in a back room. The cloud, then, is really just another name for datacenters on the internet.

Services like your Apple iCloud, Gmail or Office 365 accounts, are all examples of data stored in the cloud.

Is There a Benefit to Being in The Cloud?

If you read the latest headlines, the pros of being in the cloud are high in number, but it is important to take these with a grain of salt. Popular arguments for cloud solutions include:

  • Access from anywhere
  • Security
  • 99.99% Up-Time

In reality, the main perk of cloud solutions from this list is the high percentage of up-time. Access from anywhere to onsite, server-based solutions has become much easier to implement, and the reality is your data can get hacked, encrypted, and generally compromised, from anywhere – including Microsoft, Apple, or Google’s servers. When you consider the amount of people using their services and the fact that it has to be easily accessible to the general population, it is easy to argue that, in fact, the cloud may be even less secure than your own servers that are physically stored on your own premises and with your own unique security protocol.

We currently have a Windows 2008 Server. How Do I Know If my Business Should Make the Switch?

The questions you need to ask yourself and what we would ask you is:

  1. What are the reasons you would consider the cloud?
  2. What are your current server pain points?
  3. What does that server currently do? Is there a database on it? Can that software be cloud based?
  4. How much data is on that server? How mission critical is that data to day-to-day operations?
  5. What is your budget? Per month, per year, for the next three years?

Each company will have different answers to these questions, so it is very important to go over each of these points with qualified IT specialists that understand the nuances of each item, pros and cons, and the costs associated to both cloud and on-premises choices.

Every business is unique and there are some situations where a virtual solution may in fact be the best option for your company. Give us a call at 514-634-4636, and we’ll walk you through all of your options (in plain language!) so you can make an educated decision on the right solution for you – whether that’s the cloud, or an on-premises server. Regardless, we’re here to help you better understand your I.T. needs and get the most out of your set-up.

Basic Security: Protect Yourself

Some steps you can take to protect yourself, click below;

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