Tag Archive for: tech support

Network Assessments: the State of Your Computer Systems

“Technology, right?”

The go-to line when a piece of tech or software we need to use suddenly isn’t working for us. You’ve said it, your colleagues have said it, we’ve all said it. But what if you could prevent those slip-ups? What if there was a way to ensure that your computers and the programs you rely on to run your business just – worked? And even more importantly, that your data was always secure?

(you know what’s coming next)

There is a way, of course!

Let Us Figure Out Your Network Infrastructure

With our IT support at Info-Tech Montreal, we can give you detailed network assessments .Moreover, we can answer any questions you have about the state of your company’s computer operating systems, servers, security, and more. It’s a simple process that can give us valuable insights into your network and help you to improve your network performance!

We’ll be able to see, among other things, if there are any security risks to your business, like expired user accounts from former employees, weak passwords, or passwords without an expiry date. We can set-up deadlines and minimum requirements to ensure all of your employees are working with secure password protection on their devices and software programs.

It’s not just about finding holes in security, or identifying bad practices for online and e-mail usage, though. It’s also about getting away from myths about how some of the technology works, so you can feel confident in what’s happening in the backend of your business and boost your business processes.

After the initial technology assessment is performed, we will always deliver a detailed report and will go through it with you, step by step, so you have a better understanding of the state of your I.T. infrastructure.

Performing assessments like this allow you to work with experts proactively, to catch any potential flare-ups before they erupt and cause immense amounts of stress and productivity loss for you and your team.

In fact, we recommend having a network assessment completed at least once a quarter, to ensure everything is in top shape. We understand that may not be possible for all business owners; we have an entry-level option available too. In this case, instead of running a detailed assessment on all of your computers, we will examine a handful of your top and bottom machines and create a report based on an assumption of averages.

Save yourself the panic of a reactive strategy, and schedule an assessment today using our IT services! For the month of February, these assessments are FREE for new clients! $499 value.

If you’re working on getting your business set-up for success in 2022, be sure to check out last month’s blog and review our I.T. checklist for success!

How to Block Emails from Specific Senders in Microsoft Outlook

There are some people you never want to hear from. You can’t stop them from sending you emails, but you can set up Microsoft Outlook to automatically delete the emails as soon as they arrive. Here’s how.

https://www.howtogeek.com/687954/how-to-block-emails-from-specific-senders-in-microsoft-outlook/

Antivirus Software and an Expert to Monitor it – the Perfect Combo

Antivirus software has come a long way – but then again, so have viruses! Even though PCs are no longer as susceptible to attacks as they may have been in the past, it’s just as important as ever to have antivirus software running on your computer. Here’s why.

 

Viruses aren’t the only threat anymore

We may feel like we have better control over viruses these days, but viruses are no longer the only threat to our computers and cyber security! Ransomware often enters our computers through phishing emails, and can stop you accessing your files or even disable the PC altogether (and free antivirus software doesn’t protect against ransomware!)

Spyware and Trojans are other modern forms of malware that can severely disable your computer.

Why do I need an Expert monitoring things if I have antivirus software?

Even though software has come a long way and is sometimes smart enough to detect and fix any issues that arise on its own, that’s not always the case and that’s when we would take manual control of things to remove whatever virus or malware found its way onto your computer.

At Info-Tech, we have a dedicated specialist (Harry!) whose first task every morning is to ensure all client systems are in as good of shape as they were when we left the day before.

 

What about laptops?

Previously, any off-site computer could only be scanned once it was back in the office. However, with our solution, every single computer is monitored as soon as it comes online – including laptops, and including those that are off-site (for example, for salespeople or those who work from home). This way everyone is protected and monitored all day, every day.

 

How do I choose the right software for my needs?

We have chosen a software that is good for corporations or individuals, with a console management interface that we monitor for you – ensuring you’re always protected without even realizing it.

There are a lot of options, but we ultimately choose ESET for our clients because of its monitoring capabilities, ease of installation and removal, as well as the fact that the software takes into account available resources on your computer – so it protects, while still maintaining speed and performance of your device. You won’t even know it’s there!

For less than your daily lunch spend, we can have your business protected with a top-of-the-line antivirus software – and monitored by our own in-house expert! The risk of losing all of your data because of a virus or malware is just too great to rely on the free antivirus software pre-installed on your computer. If you’re ready to take the next step and protect your data and your device, send us an email or give us a call today at 514-634-INFO (6436) x 101.

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