What to do if Features you Rely on to do Your Work Suddenly Disappear

Last month, in October 2020, Google decided to shut down its music and podcast hosting site called Google Play Music. Users were sent emails and encouraged to transfer all of their purchased and downloaded files to the YouTube Music platform before Google’s proprietary app was shut down, in order not to lose their data.

Also last month, Samsung announced that as of next year it will no longer be supporting its Sync and Drive storage for My Files, meaning that if users don’t transfer their current Gallery Sync and Drive data to Microsoft OneDrive, everything could be lost.

It’s an inconvenience, to say the least, when services – especially those we pay for as a premium – are eliminated and we have to find workarounds to ensure we don’t lose our important files.

What if we don’t transfer files properly? What if we miss a specific instruction or forget and miss the deadline? Whether it’s family photos or work documents, it’s a risk you don’t want to take.

We’re not here to put down any specific companies or features, but we’re pulling back the curtain and revealing some of the downsides to working with or using these proprietary features.

Of course, the most obvious risk (as we’ve been talking about here) is that when working with tools created by individual organizations there is the possibility they could be discontinued. Major brands or service providers will almost always give users a warning ahead of time with instructions on how to move forward, but their solutions might not always work for everyone.

As mentioned above, Samsung is stopping its proprietary Sync and Storage options and recommending its users to migrate those features to Microsoft OneDrive – however, OneDrive is not available world-wide, and what if we just don’t WANT to use OneDrive and might prefer Google Drive or Dropbox? What if we don’t know what service we’d like to use? All of which leaves some users without an obvious solution.

Our goal here is always to ensure you’re receiving the best technology advice possible, whether you’re an individual with a Smart Home all tied to Google, or a business whose entire office runs on Apple products. Don’t hesitate to reach out to us if this is you. We can help you (and your entire office, if necessary) safely migrate your data to a more centralized platform before critical features are eliminated, or we can recommend the best way for you to move forward.

Have you or are you currently in the process of dealing with this? We’d love to hear your experience or, if you’re in a jam and need help, send us a message! Phone calls and e-mails are always free!


Note: If you are a Samsung user affected by the pending end of service here are the steps Samsung recommends you take to migrate your data to OneDrive:

To keep your data in the cloud and continue syncing, please make sure to move your data to Microsoft OneDrive. Please note that this option is only available until 2021-05-31. [How to move to OneDrive]

*This may not be supported in certain countries or device models

*From the moment you start to move your data to OneDrive, existing Samsung Cloud syncing with Gallery, and Samsung Cloud Drive storage for My Files will be terminated, and as soon as the migration is completed, applicable data will be deleted.

[How to download your data]

After 2021-08-31, your data saved in Gallery Sync and Drive will be deleted. Please make sure to download them to your mobile device and/or PC prior to the end of feature date. If you choose this option, you will not be able to migrate your data to OneDrive. [How to download your data]

*Applicable data will be deleted on the earlier of the two dates – 90 days from the moment you request downloading data or the final end of feature date.

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